Did you know acquiring a new customer can cost five times more than retaining an existing customer? Increasing customer retention by 5% can increase profits from 25-95%. The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Therefore, it is a proven fact that loyal customers generate more revenue for business as compared to new customers.
Engagement is a key part of winning customer loyalty – and we don’t leave it to chance. At Elevatoz Loyalty, our team of loyalty experts will work with you to identify your customer strategy first. They will measure the pulse of your customers to build you a 360-degree program that will evolve with — and engage — your customers. Once your loyalty program is off the ground, we will monitor and evaluate it through the lens of consumer behavioural trends and analytics – ensuring your customers feel valued, and remain loyal to your brand.
Contextual and Personalised Rewards
Improve engagement by targeting your customers with highly personalised rewards at the right time in the purchase cycle.
Gamify Your Loyalty Program
Keep your customers hooked to your loyalty program with leader boards, tier-based rewards and customised referral bonuses.
Build a community of loyal members and amplify digital reach by rewarding them for social interactions such as likes, product reviews, shares, etc.
From planning to execution, we will assist you every step of the way.
Your loyalty program will be up and running in no less than 30 days.
Need a multi-platform loyalty program? We’ve got you covered on all platforms: offline, web, and mobile.
While the redemption value of reward points is low, the rewards in themselves are of the highest perceived value.
Nurture your customers the way they expect it with our easily customisable loyalty programs.
Enjoy a 15% increase in repeat sales within first 6 months, and become their partner of choice.